Return or Exchange a Product
Return or Exchange a Product
At Dibrando, we believe that premium service should also mean hassle-free returns. That’s why we’ve made it simple and elegant — in just three effortless steps.
You can return any product within 14 days of delivery.
We’ll refund your payment within five business days after receiving your return.
How to Return or Exchange
STEP 1: Download & Complete the Return Form
Download Return Form
Fill it out completely to help us process your request quickly.
STEP 2: Ship Your Return
Send the product(s) along with the completed form to the return address listed on the form.
Be sure to include a Track & Trace code — this is your responsibility as the sender.
We recommend using a reliable shipping service.
STEP 3: Refund Processed
Once your return is received and approved, we will refund the amount to your original payment method within 5 business days.
Important Return Conditions
- Items must be unused, undamaged, and returned in their original packaging.
- Returns that do not meet these conditions may be declined.
For complete details, please visit our Returns Policy page.
Still Need Help?
Our premium service team is always ready to assist you.
Contact Us